General  .  Restorative  .  Cosmetic Dentistry

Commitment to excellence in Patient service and satisfaction

Patient Survey - Dentist Melbourne CBD

We value our relationship with you and we look forward to providing you a long term dental care. To ensure we maintain providing the highest level of service, I would appreciate your opinion of how was your last visit with us. We appreciate you taking the time to complete our survey. Please feel free to comment on your visit as well. Any comments you choose to make are kept strictly confidential and can only help us become better in the future.

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Patient name
Email address*
Was it easy to find our office
Excellent Very Good Average Not so good

How is the appearance of our office and surgery
Excellent Very Good Average Not so good

How would you rate our overall dental service
Excellent Very Good Average Not so good

How would you rate the overall level of customer service
Excellent Very Good Average Not so good

How would you rate our treatment fee
Excellent Very Good Average Not so good

Are there any specific reasons why you use and choose our practice

When your appointment was over did you have a good understanding of your dental situation
Yes Not really I wish I knew more about my situation

Were your financial options explained to you
Yes No I already understand my financial options

Did you have to wait over 15 minutes past your appointment time to be seated If so how long
No 15-30 mins 30-45 mins Over 45 mins

How would you rate the level of telephone service
Excellent Very Good Average Not so good

Did the staff greet you properly

Yes No I dont recall  

Did you find the staff friendly

Excellent Very Good Average Not so good

How would you rate their level of professionalism

Excellent Very Good Average Not so good
How do you want our staff to treat you as a customer  

Would you use our business again

Yes No Unsure

Would you refer your friends and family to us

Yes No Unsure
Please comment on how we could make your visit better new services you would like to see or other ways we can make you feel more comfortable
What did you like the most about our practice  
What did you like the least about our practice  
Do you have any suggestions for improving our practice
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© 2018 Vogue Smiles Melbourne Designs. All rights reserved. Vogue Smiles Melbourne he is a reputable,trusted Cosmetic and General Dentistry practice proudly serving Melbourne City CBD 3000 and surrounding area. If you are looking for a recommended dentist in Melbourne, that are affordable and firendly, look no further.

DISCLAIMER: Actual dental patients of Dr. Zenaidy Castro. Suitability, effectiveness and cosmetic results will vary from patient to patient. Every individual is unique and these photographs are not necessarily an indication of what may or may not, be achieved in your smile. In order to access your individual suitability you would need to come in for a consultation when your teeth and needs would be assessed, and the different treatment options discussed. Call our office on 9629-7664 to book an appointment to see if you are an ideal candidate for the procedure.

Please note that the "Before and After" photographs and videos are of actual patients that Dr Castro has treated and who have consented to these photographs being displayed. Read TERMS AND CONDITIONS OF ALL OUR PROMOTIONAL ACTIVITY on this Link: http://drzenaidycastro.com.au/special-offer/special-offer.htm

Dr. Zenaidy Castro has posted this website about cosmetic and general dentistry treatments in Melbourne for informational purposes only. We posted an informative and relevant different dental topics but the content within these pages and from external links and should not be perceived as formal dental advice, nor does the understanding constitute a formal relationship with Dr. Castro. Contact our office to schedule a consultation for formal advice. Please read our Practice terms and conditions in Get to Know us page or on the above mentioned disclaimer and policies links for more details. We are happy to assist Cosmetic and general dentistry patients in Melbourne CBD City 3000 and Melbourne surrounding areas

Cosmetic Dentist, Melbourne VIC Australia. All rights reserved. Dr Zenaidy Castro - Cosmetic Dentist, General Dentist | www.http://melbournecosmeticdentistry.com.au/ | (613) 9629-7664 | Dentist at 1 Elizabeth Street, 10th Floor Suite 3 Melbourne 3000 CBD City